We believe in putting people first at Money Mart. We have been in the financial services industry since we opened our doors. Our dedication to offering the highest levels of customer service and convenience has never wavered. Our roots date back to 1982 when we were a small cheque-cashing business. Since then, we have grown into a full-service provider of financial services. We're always expanding our product offerings to help you manage your money better.
Reviews Summary
There were numerous positive reviews on the branch, with clients praising the customer service provided by Jennifer, Nars and Ruby. One review praised Nars for his patience and empathy, saying that he suggested alternatives to payday loans, and this resulted in a lower interest rate. Another review highlighted Ruby's dedication to her job and willingness to help. A client also mentioned Anjulyn's fantastic service and how she guided them through the loan process, which the client described as quick and straightforward. There was a general consensus among clients that these ladies exemplified excellent customer service and professionalism. They also wrote in a way that indicated they would recommend the branch to others. A client also said that they would return to the branch. The residents of Edmonton can access great customer service at this location as they met these employees.
Frequently asked questions
6 questions
What do Money Mart clients say about their customer service?
Reviewers frequently praise the team for their exceptional customer service, highlighting staff members like Nars and Ruby for their patience and helpfulness. Many customers appreciate the accommodating nature of the agents, making the loan process smooth and efficient.
Does Money Mart offer payday loans, and how quickly can I get one?
Yes, Money Mart provides payday loans among other services. Reviewers mention that the process can be completed in less than 15 minutes, making it a quick option for those in need of immediate financial assistance.
What services does Money Mart provide?
Money Mart offers a range of financial services including payday loans, short term loans, personal loans, loan consultations, financial advice, and account management. They continually expand their offerings to better serve their customers.
Can I get financial advice at Money Mart?
Yes, Money Mart offers financial advice as part of their customer service. Reviewers have noted the team's ability to provide tailored financial guidance, ensuring clients understand their options.
How does Money Mart support clients needing short term loans?
Money Mart specializes in short term loans, with reviewers noting that the process is straightforward and quick. Clients have expressed satisfaction with the team's ability to explain terms clearly and assist throughout the application.