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Review Keywords Analysis

CA / BC / Burnaby
Money Mart photo
Money Mart photo
Money Mart photo
Money Mart photo
Money Mart photo

Money Mart

Address: 7088 Kingsway, Burnaby, BC V5E 1E7, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Money Transfer International Money Transfer $20 - $40 Call to Book
Domestic Money Transfer $5 - $15 Call to Book
Loans Payday Loan $100 - $500 Call to Book
Installment Loan $300 - $1000 Call to Book
Currency Exchange Foreign Currency Exchange $0 - $5 Call to Book
Buyback Currency Exchange $0 - $5 Call to Book

What people love

From reviews
Friendly staff Helpful staff Quick service Professional staff Excellent customer service Efficient service Welcoming atmosphere Great location Smiling staff Personalized service

About this business

Money Mart started in 1982 as a small cashier company. However, with time, the company has become a full-service financial services provider. We offer an expansive range of products and services designed to help you effectively manage your money. For customers in Vancouver and Victoria, Money Mart offers payday loans. License Number. 49849. Since we opened our doors, the principle of people-first has guided our financial services company. Our goal is to provide exceptional service to those who need it. For more than 30 years, Money Mart has provided payday and installment loans to Burnaby, BC, and surrounding areas. Installment loans are now available by completing an online application.

Reviews Summary

The reviews show an overwhelmingly positive reception for the customer service, with Karen, Elisa, and Paul receiving several commendations. Many reviewers single out Karen for being friendly, welcoming, and helpful, and they say that she is the main reason they keep patronizing the branch. Other customers noted the friendly and caring atmosphere in the branch and the respectful and fast service they had from other employees. Far from the usual reports, the clients were more effusive than normal in their comments, with a common refrain being that the customer service is top-notch. Several people say that they feel welcome and comfortable when they come to the branch, and the workers are very professional. The customers also put across that they were glad about the real personal connection that they experienced, with many of them being specific about how the employees cared about them as individuals. The personal connection is frequently referred to as evidence that the employees are friendly and positive, and other common notes in the response are about how the employee treats others with respect and treats every person as an individual. The branch is thus widely perceived as a place where people are important and where they are treated with respect, care, and kindness, which has fostered a family-like atmosphere. Some clients went out of their way to describe how the branch's employees' positive attitude and professionalism and friendliness are important and make the branch a lovely place.

Frequently asked questions

7 questions
What do Money Mart clients say about the customer service?
Reviewers frequently praise the friendly and welcoming staff, particularly highlighting Karen for her exceptional service. Many customers mention feeling at home and appreciated the team's professionalism and efficiency during transactions.
Does Money Mart offer payday loans in Burnaby?
Yes, Money Mart provides payday loans and installment loans in Burnaby, BC, and has been doing so for over 30 years, ensuring a reliable option for residents in need of financial assistance.
What services does Money Mart provide?
Money Mart offers a range of services including Money Transfer (International Money Transfer, Domestic Money Transfer), Loans (Payday Loan, Installment Loan), and Currency Exchange (Foreign Currency Exchange, Buyback Currency Exchange).
What are the operating hours for Money Mart?
Money Mart's hours are as follows: Monday: 9:00 AM - 8:00 PM, Tuesday: 9:00 AM - 8:00 PM, Wednesday: 9:00 AM - 8:00 PM, Thursday: 9:00 AM - 8:00 PM, Friday: 9:00 AM - 8:00 PM, Saturday: 10:00 AM - 5:00 PM, Sunday: 10:00 AM - 5:00 PM.
Can I get help with international money transfers at Money Mart?
Yes, Money Mart provides international money transfer services, allowing customers to send money across borders efficiently, as confirmed by customer inquiries and experiences.
Is Money Mart licensed to provide financial services?
Yes, Money Mart is licensed to provide financial services, with a license number of 49849, ensuring compliance and trustworthiness in their operations.
Where is Money Mart located?
7088 Kingsway, Burnaby, BC V5E 1E7, Canada

Location & directions

Burnaby, British Columbia
Money Mart
Payday Loans
Address
7088 Kingsway, Burnaby, BC V5E 1E7, Canada
Hours
Closed Now
Money Mart Reviews · 4.6 average
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