Great customer serviceFast serviceHelpful staffFriendly atmosphereNice staffConvenient locationSkilled service agentsProfessional staffGood hours of operationKnowledgeable staff
About this business
ACE Cash Express at 5751 N Main St., Jacksonville, FL is here to provide you with the funds you need when you need them. ACE Cash Express, Inc. is a leading financial services provider specializing in short-term consumer loans, check cashing, bill pay, and prepaid card services. You may easily apply for payday loans at ACE, which offers a quick and straightforward process.
Qualify for immediate debit card financing from ACE for online loans. You can get the cash you need right away and then repay it on your next payday. 1
The application process is incredibly rapid and easy. Payday loans typically take less time than traditional personal loans and do not require any collateral.
Reviews Summary
Positive reviews of several employees at a bank branch, with many citing Jermany, Cindy, Deborah, Asia, and Sherri for their expert customer service and satisfaction. The personnel received positive comments on their quick, warm, and professional service, which makes customers feel respected and appreciated. Respondents also appreciate their staff's knowledge, friendliness, and positivity, with many claiming they are the sole reason they visit the bank. While one response expressed displeasure with the manager's attitude, customers admire the banking facility's extended service hours. They plan to return due to the high level of customer service. Certain employees, such as the customer service representatives, seem to have developed a devoted following in the community and notably improve their value proposition.
Frequently asked questions
7 questions
What do ACE Cash Express clients say about the customer service?
Customers frequently praise the friendly and helpful staff, including Jermany and Cindy, who are noted for their prompt service and professionalism. Many reviews highlight the welcoming atmosphere and the team's ability to assist with various needs efficiently.
What services does ACE Cash Express offer?
ACE Cash Express provides a range of services, including Check Cashing (Personal Check Cashing, Payroll Check Cashing, Government Check Cashing), Money Orders (Money Order Purchase, Money Order Cashing), Loan Services (Personal Loans, Title Loans), and Prepaid Debit Cards (Load Funds, Card Purchase).
What are the operating hours for ACE Cash Express in Jacksonville?
ACE Cash Express operates Monday: 9:00 AM - 7:00 PM, Tuesday: 9:00 AM - 7:00 PM, Wednesday: 9:00 AM - 7:00 PM, Thursday: 9:00 AM - 7:00 PM, Friday: 8:00 AM - 8:00 PM, Saturday: 9:00 AM - 6:00 PM, and is closed on Sunday.
Does ACE Cash Express provide quick access to payday loans, and how do customers feel about the process?
Yes, ACE Cash Express offers quick access to payday loans with a fast and simple application process. Customers appreciate the convenience and speed, often noting a positive experience with the loan process.
Can I cash different types of checks at ACE Cash Express?
Yes, ACE Cash Express handles various check types, including personal checks, payroll checks, and government checks, ensuring a convenient cashing experience for their clients.
Does ACE Cash Express offer money order services?
Yes, ACE Cash Express offers money order services, including both money order purchases and cashing, providing clients with a reliable option for their money transfer needs.