Customer serviceHelpful staffFriendly staffPolite staffProfessional serviceFast serviceKnowledgeable staffGreat energy
About this business
ACE Cash Express at 228 Eastway Dr, Charlotte, NC provides the money you want when you need it. ACE Cash Express, Inc., is a financial services company that specializes in check-cashing, consumer loans, and prepaid cards.
ACE allows clients to quickly apply for payday loans. The debit card on which the online loan is loaded should qualify for immediate financing. The user applies for the amount of the needed loan and gets the amount when the next month's payday is due. 1Payday loans are easy to get. Payday loans are much easier to get than traditional loans. These loans do not require the use of collateral.
Reviews Summary
Mariana, an employee at the location, receives significant praise from reviews for her excellent customer service. Mariana has been repeatedly praised for being professional, friendly, and polite. The reviews demonstrate that Mariana's level of client engagement is consistently outstanding. Customers describe her as warm, inviting, and keen to assist.Overall, the reviews show that many customers appreciate the way Mariana handles her interactions. Mariana is always praised for her excellent service, and she is often mentioned by name in the reviews. It means that she not only tries but also delivers excellent customer service, which has earned her an excellent rating from the clients. Located in the store, She has a very solid rapport with many customers who are shopping for various products. Mariana's success in forming lasting connections with clients in the stores is demonstrated by the evaluations.
Frequently asked questions
7 questions
What do ACE Cash Express clients say about the customer service?
Customers frequently praise Mariana for her friendly and helpful demeanor, noting her professionalism and efficiency. Many reviews highlight her as a key reason for their positive experiences, emphasizing her ability to answer questions and provide assistance with a smile.
Does ACE Cash Express offer assistance for rent payments, and how do customers feel about it?
Yes, they provide services like Rent Payment Processing and Online Rent Payments. Reviewers consistently mention the helpfulness of staff, particularly Rosa, in assisting with rent payments, indicating a reliable experience over the years.
What services does ACE Cash Express provide?
ACE Cash Express offers a range of services including Money Services (Money Orders, Check Cashing, Bill Payments), Rent Payment Services (Rent Payment Processing, Online Rent Payments, Payment Receipts), and Customer Service (In-Store Assistance, Phone Support, Bilingual Assistance).
Can I get instant financing with ACE Cash Express?
Yes, instant financing may be available if your debit card qualifies for online loans. You can apply immediately for the amount you need and receive it by your next payday.
What are the operating hours for ACE Cash Express?
Their hours are as follows: Monday: 10:00 AM - 7:00 PM, Tuesday: 10:00 AM - 7:00 PM, Wednesday: 10:00 AM - 7:00 PM, Thursday: 10:00 AM - 7:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 10:00 AM - 5:00 PM, Sunday: Closed.
Does ACE Cash Express provide bilingual assistance?
Yes, they offer bilingual assistance as part of their customer service, ensuring that non-English speakers can receive help and support during their transactions.
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