The Check Cashing Store, a Dollar Financial Group, Inc. company, offers check cashing and payday PLUS loans. The Check Cashing Store is a household name in Florida. Our patrons trust us. We are prompt. They come to us for services traditional banks cannot provide or deny. We strive to give the best customer service. In this regard, we are delighted to give the services and products that Floridians want. Dollar Financial Group, Inc. acquired the Check Cashing Store. Dollar Financial Group, Inc. purchased the Check Cashing Store. We now have over 800 check cashers and payday lenders in North America. Dollar Financial Group, Inc. was renamed Money Mart Financial Services Group in January 2018 because of the expanded services offered to customers. Money Mart(r) is a sister company with locations in twelve states. Affiliates and us handle tens of thousands of patrons daily.
Reviews Summary
The reviews of Jackie and Amani have a running theme of exceptional customer service and above-and-beyond dedication. Most reviews specifically mention Jackie by name and commend her for her friendliness and helpfulness. Her customer’s satisfaction is reflected in the reviews, which often state that they are happy with the service, even if it is their first time. The tendency to return is also referred to in the commentary. Jackie is stated to be the best, and another comment mentions that they will just come in when she is there, indicating loyalty. All the reviews note the efficiency of the customer service and the welcoming atmosphere, with the customers saying they were served well and that the service was fast. This indicates that the customers are very happy with their new customer service and the staff who provided it!
Frequently asked questions
7 questions
What do clients say about the customer service at The Check Cashing Store?
Clients frequently praise the friendly and helpful staff, particularly mentioning employees like Jackie and Tanya for their exceptional service and quick assistance. Many reviews highlight the team's professionalism and willingness to go above and beyond for customers.
Does The Check Cashing Store offer free consultations?
Yes, they provide free consultations as part of their customer service offerings. This allows clients to get assistance without any initial cost.
What services does The Check Cashing Store provide?
They offer a range of services including Check Cashing (General, Payroll, Government), Cash Advances (Personal, Business, Emergency), and Customer Service (Free Consultation, Account Setup Assistance, General Inquiries).
What are the operating hours for The Check Cashing Store?
Their hours are as follows: Monday: 10:00 AM - 7:00 PM, Tuesday: 10:00 AM - 7:00 PM, Wednesday: 10:00 AM - 7:00 PM, Thursday: 10:00 AM - 7:00 PM, Friday: 10:00 AM - 7:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: Closed.
Can I get a cash advance quickly at The Check Cashing Store?
Yes, many reviewers mention the quick service for cash advances, with some stating they were in and out in just minutes, indicating a fast and efficient process.
How does The Check Cashing Store handle customer inquiries?
They offer free general inquiries as part of their customer service, ensuring that clients can get the information they need without any cost.